Anyone who wants to handle invoicing in Salesforce usually starts with one question: what does a Salesforce Billing managed app cost? The honest answer has two parts: the licence you pay monthly, and everything that comes with it. This article lays out both, so you can assess a quote rather than compare on monthly price alone.

What a managed app is

A managed app is an application you install in your own Salesforce environment, but which the vendor maintains and updates. You do not build an invoicing module yourself, and with a new Salesforce release you do not have to check yourself whether everything still works. The Resolve IT Billing Platform is such an app: invoices come from the opportunity and the contract already in Salesforce.

Billing Platform pricing

The Billing Platform has three plans, with the monthly prices shown on the product page:

  • Start (€250 per month): create invoices in Salesforce, generate them as PDF and send them.
  • Flow (€379 per month): everything in Start, plus subscription management, receivables management, automatic invoicing from subscriptions and invoicing based on contract terms.
  • Pro (priced to order): everything in Flow, plus deferred revenue, payment gateways, direct debit and credit card collection, and ERP integration.

The difference between the plans is how much manual work remains. Start is enough if you mainly want to invoice faster. Once subscriptions, reminders or an accounting link come into play, you end up at Flow or Pro.

Costs beyond the licence

The monthly price is rarely the whole story. Also factor in:

  • Implementation: setting up products, prices, templates and contract terms. This depends on how your invoicing works today.
  • Accounting integration: for example through Influx for Exact Online, Business Central or QuickBooks. Those connectors have their own prices, which you will find on the relevant product page.
  • Training: your team must be able to run the process without calling the vendor each time.
  • Your Salesforce licences: the app runs on your existing environment, but users who manage invoices do need a licence.

Ask every quote for a full overview of these items. A low monthly price without clear implementation costs says little.

How to calculate payback yourself

We deliberately do not quote fixed ROI percentages here, because they depend entirely on your situation. You can work it out yourself with three numbers:

  1. The hours per month your team now spends creating, checking and sending invoices.
  2. The hours spent on corrections: wrong amounts, missed contract changes, chasing late payments by hand.
  3. The hourly cost of the people doing this.

Multiply the hours by the hourly cost and set that against the monthly price and the one-off implementation. Keep in mind that a shorter debtor period, thanks to automatic reminders, also saves money, but that effect is hard to put in euros beforehand.

Which plan fits

If you send a limited number of fixed invoices, Start is enough. If you sell subscriptions with different intervals, or want invoices to arise automatically from contract terms, Flow is the logical starting point. If you need deferred revenue, direct debit or an ERP link, we discuss Pro to order.

Want to know what this means for your organisation? Get in touch and we will build a calculation based on your own invoicing process.