Werken in de Regio

Werken in de Regio operates in the recruitment industry from Eersel, with several regional job platforms under its wing, including Werken in de Kempen.

The challenge

Leads, appointments, proposals and actions were mostly tracked in Excel. Account managers and the commercial back office lacked an overview of the pipeline, and the several regional platforms had to be served from one system.

• Leads, appointments and proposals were mostly tracked in Excel, without a central system
• Account managers and back office lacked an overview of the pipeline
• Several regional platforms, including Werken in de Kempen, had to be served from one system
• Job listing data from the company's own website had to flow into Salesforce in real time

Our approach

We built a Sales Cloud foundation for leads and pipeline, and extended it with telephony, data and website connections, including a real-time synchronisation specifically for the Werken in de Kempen platform.

The result

Werken in de Regio now works from one Salesforce environment, with real-time data synchronisation for the Werken in de Kempen platform and automatic job listing intake from the website.

From Excel sheets to one Salesforce environment where leads, appointments and actions take centre stage. For the Werken in de Kempen platform, real-time HTTP connections keep data in sync, and job listings on the website flow automatically into Salesforce. Resolve IT remains involved through ongoing consultancy and optimisations.

Looking ahead

Werken in de Regio keeps building on the connections between its regional platforms and Salesforce, with Resolve IT as a standing partner for further development.